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1. FREE USA DOMESTIC SHIPPING & 3-DAY DELIVERY (for products with the FREE 3-Day Delivery badges in USA territories only) FROM USA WAREHOUSE All orders with the FREE 3-Day Delivery badge are processed within 1 business day (excluding weekends and holidays in the USA) after receiving your order confirmation email. You will receive another notification when your order is shipped out. This FREE 3-Day Delivery is for USA only 2. We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world. Except that the delivery time will be extended beyond the 1-3 day free delivery offer for the USA (for delivery time to all other countries apart from the USA please refer to the estimated international shipping times below
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS to all USA territories and worldwide.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Local USA products shipped from our USA warehouse to local USA customers attracts no customs except for shipments outside of the USA. We are not responsible for any custom fees on international shipments once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||1-3 business days (from USA to USA)/10-30 Business days (from China to USA)|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 2 days for the USA and 5 days for the rest of the world, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The item was received as described, delivery was fast and you get your money's worth for the price and quality of the product. I even bought a few and gave away as gifts in the past. I hope that you will also enjoy using it as much as I do. I highly recommend it so go ahead and buy one!
Amazing nautical style bag, ordered for a trip to the sea with my family. We took it every day to the beach and just for walking around the city - suitable for all occasions!
This bag is brilliant for a trip to the beach, we can fit in everything we need for our family of 4 (except wetsuits!) and it's really comfortable to carry.
Bought this for a family trip. Ideal for water and baby bottles. The main compartment is huge! It served us fine for the trip, and is now used as my gym bag.
Good quality bag, much nicer than the picture. We traveled all over Europe with this bag. So versatile, fit our clothes.
I found I could load all the things I wanted for a weekend. It's not too big and it fits well on my back.
Excellent bag for its price and really fast delivery! Can't wait to use it. Very satisfied
bought this lovely bag for the forth coming holiday. It’s big and can carry lots of staff. A must have beach holiday lovers 😁
Arrived without problems, well packaged, great size and design. Good quality and great value. Very useful and very smart. I would highly recommend this item and seller. Thank you.
Item arrived quickly and as expected. It’s a very basic bag for the price.
The quality seems very good, haven't used it yet though. Very spacious and comfortable.
Love it- used for a week in Turkey & found it perfect for what I needed- with a family we had sun cream, kindles, spare swimwear, towels etc. Good strong bag & not too girlie so my Hubble didn’t mind carrying it!
Enjoy fast 1-3 days local USA shipping & flexible international shipping services (view international estimates chat) that currently operate in over 200 countries across the world
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