1. FREE USA DOMESTIC SHIPPING & 3-DAY DELIVERY (for products with the FREE 3-Day Delivery badges in USA territories only) FROM USA WAREHOUSE All orders with the FREE 3-Day Delivery badge are processed within 1 business day (excluding weekends and holidays in the USA) after receiving your order confirmation email. You will receive another notification when your order is shipped out. This FREE 3-Day Delivery is for USA only 2. We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world. Except that the delivery time will be extended beyond the 1-3 day free delivery offer for the USA (for delivery time to all other countries apart from the USA please refer to the estimated international shipping times below
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS to all USA territories and worldwide.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Local USA products shipped from our USA warehouse to local USA customers attracts no customs except for shipments outside of the USA. We are not responsible for any custom fees on international shipments once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||1-3 business days (from USA to USA)/10-30 Business days (from China to USA)|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 2 days for the USA and 5 days for the rest of the world, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The color isn’t quite what is pictured. I thought it would be brighter. Not bad at all, and perfect for fall and very “in” with the subdued color pallets that are trending right now. Just not what I was expecting or wanting.
Really impressed with this bag! The overall construction is exactly how it looks in the pictures- really happy it has a zipper, that was important in my choice. I carry books pretty much everywhere I go and as much as I like my normal leather bags, the straps are thin and dig into my shoulders so I wanted something a little less heavy when I need to carry more stuff. The straps on this bag are really wide and distribute the weight much better than my other bags.Sturdy material and large capacity. Zipper top prevents things from falling out. Happy with my purchase.
Took this on my trip to Europe and it was perfect for the long travel days when I needed to carry alll my brothers stuff. It’s well made. Not something I’d use daily, but def for travel and the swap meet.
This bag is perfect for afternoon walks with my boys to the playground or anywhere. I was tired of lugging my purse with all the water bottles for an outing, along with the ppe, snacks, a small sketch pad, and whatever randomness the boys brought but somehow offloaded onto me at some point in our walk on top of my own sundry purse items. My shoulder was going to fall off! With this bag, I can ready it for short walks, without all my added purse weight. The bag is light weight and comfortable! I will get a lot of use out of this bag!
Simple design and sturdy - Light weight but not flimsy with good seam construction. This will be my day out bag when travelling - (Jacket ,brolly, guidebook, maps picnic lunch). Zipper looks good and runs smooth.
I was expecting this bag to be bigger and I was intending on using it for my big college textbooks so I wouldn’t have to carry them in my backpack but it only fits several textbooks, it’s very sturdy and good quality. I was just hoping it would fit all my textbooks.
I'm so glad I found this bag. It looks nice with different jackets or outfits. I would say it's medium bag. The zipper works fine. It's a great price, and it arrived quickly.
Very happy with the purchase! It is really roomy, looks great, and is comfortable to carry! It's also easy to grab things out and put them away quickly at the end of class (and will be even more so once my folders are smaller!).9 months of near daily use so far, no issues! Great bag, not too big not too small. When this bag dies, I will 100% be buying another one if it's still available. Love it.
LOVE!!!!! this tote makes me so happy. It holds tons and is comfortable as a shoulder bag. Super good quality.
My wife put me in charge of selecting a bag she needed for a professional project she was working on so I ordered this one. After receiving it, we were both extremely impressed with the size, durable construction and the quality zippered top. We would definitely order again.
Bought this for vacation so I could carry whatever I wanted. After a weeks vacation with teens who bought every single trinket they could find and me being the type who is always prepared for anything, this was actually great. I was able to keep drinks, several sunglasses, a wallet, Tums, Tylenol, Benadryl, Sunscreen, hand sanitizer, an iPhone Pro Max, small makeup bag, three water bottles, and a pint glass I “accidentally “ walked out of an outdoor bar with. That was one day. I’m still using it with no issues 2 weeks later.
Enjoy fast 1-3 days local USA shipping & flexible international shipping services (view international estimates chat) that currently operate in over 200 countries across the world
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