1. FREE USA DOMESTIC SHIPPING & 3-DAY DELIVERY (for products with the FREE 3-Day Delivery badges in USA territories only) FROM USA WAREHOUSE All orders with the FREE 3-Day Delivery badge are processed within 1 business day (excluding weekends and holidays in the USA) after receiving your order confirmation email. You will receive another notification when your order is shipped out. This FREE 3-Day Delivery is for USA only 2. We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world. Except that the delivery time will be extended beyond the 1-3 day free delivery offer for the USA (for delivery time to all other countries apart from the USA please refer to the estimated international shipping times below
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS to all USA territories and worldwide.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Local USA products shipped from our USA warehouse to local USA customers attracts no customs except for shipments outside of the USA. We are not responsible for any custom fees on international shipments once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||1-3 business days (from USA to USA)/10-30 Business days (from China to USA)|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 2 days for the USA and 5 days for the rest of the world, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It’s very beautiful! Easy to use and clean!
So far so good!
Not sure it really does anything. I have stopped using it after a while
Compared with other face machines, it’s price is reasonable and affordable. The quality is higher than what I expected. I tried each mode, and I felt comfortable and soothing.
I bought this machine to provide treatment for my wrinkles. I have been using it for about a week now and I can feel the difference, I feel every movement in my face, and the area that I started working on feels different already.
This is a really nice product and I like the design. I am concerned, however, about the effects of the lights on my eyes. I decided to purchase some of those goggles you use in the tanning beds. In spite of using those and keeping my eyes closed, the red light is still extremely bright. I’m not sure how to know if my eyes are fully protected or not. I’m just a little uneasy with that aspect of it.
This works wonders! I can already see the change it did to my skin. My face feels a lot softer. I let my daughter try it and she liked it so much she asked me to get her one too. Definitely recommend. Great purchase!
I have been using this for about a month and have seen improvement in the tightening of my skin. Most of all it is relaxing to use!
If you are looking for a deep tissue facial massager (with the extra benefits of light therapy) I would not recommend this. :( As much as I wanted to love this product, I was disappointed with the massage feature. The massager isn't even as strong as the vibration on my phone. Lol But it might help with product absorption and MAYBE some minor stress relief.
After I do my nighttime skincare routine I use this to apply my moisturizer to ‘push’ all my products into my skin. You don’t have to push hard, just let it glide along your skin. Each color light is explained in the directions and can be very effective if used consistently. For me I use it 2x a week. One charge lasts 6-7 treatments for about 15 min per time.
I like the way my skin texture appears after use of this product. Was told by my aesthetician to get a high frequency tool and this fit the bill. Like the results thus far.
it's so good 👍👍After using this product for 2 weeks, my skin is beautiful
I don’t know how but this really works. After one time I saw how my face got smoother and cleaner. I can’t wait to see how it will improve my skin after a month. Definitely going to buy one for mom.
Still trying the product, will see if any changes
Enjoy fast 1-3 days local USA shipping & flexible international shipping services (view international estimates chat) that currently operate in over 200 countries across the world
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