SHIPPING & DELIVERY
1. FREE USA DOMESTIC SHIPPING & 3-DAY DELIVERY (for products with the FREE 3-Day Delivery badges in USA territories only) FROM USA WAREHOUSE
All orders with the FREE 3-Day Delivery badge are processed within 1 business day (excluding weekends and holidays in the USA) after receiving your order confirmation email. You will receive another notification when your order is shipped out. This FREE 3-Day Delivery is for USA only
2. We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world. Except that the delivery time will be extended beyond the 1-3 day free delivery offer for the USA (for delivery time to all other countries apart from the USA please refer to the estimated international shipping times below
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS to all USA territories and worldwide.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
Local USA products shipped from our USA warehouse to local USA customers attracts no customs except for shipments outside of the USA. We are not responsible for any custom fees on international shipments once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. Local shipments within USA takes between 1-3 Days for customers to get their products. But international shipments may vary based on our estimates below:
| Location |
*Estimated Shipping Time |
| United States |
1-3 business days (from USA to USA)/10-30 Business days (from China to USA) |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 2 days for the USA and 5 days for the rest of the world, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ez Global Shoping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ezglobalshoping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
rellay good
THE principle, excellent product!
After one day the screen went like on the picture and store told me to open it up by myself and fix wiring! :D never ever will i buy anything from here!
.....
All very well, but the only thing that doesn't bring the two din screen frame and there to buy it apart.
The hdmi connector specification missing makes that I do not have now the hdmi cable for trying the hdmi output.
Perfect
Excellent store!!! Thank you...
Excellent now to install it.
Can soo quickly was shocked!!!!! excited to try out this camera :)
Good
03.08.2019-15.08.2019.thanks
Gold value for money, manual is challenging.
delivery 8 days, works fine
Description even less received. The biggest plus in comparison with other recorders (for such money)-really there is a battery inside, i have 30 minutes. Yes, you can use it. Like a fotik or a camera. Quietly charged from the computer (he did it at first, the cable-yuska was included). The manual is paper and on the Russian (kutsya, but to run and configure enough-everything is intuitive). The micro-sd card "gray" (but the class is still 10) for 16 gigs accepted normally. The screen is too small, but this is for him the norms, the main one can see, on the "big screen" the computer looks better. "Night" has not yet tried, the movement reacts. And last: charge first the device at home from the computer, configure and only then install in the car))) came a day before the agreed (for 12 days), packaging and "inside" whole. Seller and delivery recommend. Good luck to everyone!
The item is delivered in 5 days. everything is working, the battery holds, recording is better than on a1. motion sensor works fine.
Otimo produto!
Hallucinated I'm with how fast she's arrived. It took Me 2 days to get here. Very satisfied with the store! Recommended 100%. Very good player
It's going very well. Only the time never stays recorded and to give you wifi with my lecuesta mobile a little automatically connect.
Perfect in everything, thank you
good