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Product Details


Take life’s journey together
A versatile yet detail-oriented pet carrier
There for pet parents who want to go anywhere, Prefer Pets is dedicated to creating a comfortable, safe, and smart travel experience for small animals. They take on challenges with an open mind and strive to use the knowledge they learn every day to constantly evolve and improve their products for pets and their happy owners.
Safe, comfortable, discreet!
Give your pet the best traveling experience ever
This pet carrier is compact and covers the basic needs for pets such as good ventilation and feeding windows with included interior detachable harness hook for the rowdy ones and a large secured pocket for extra goodies. This lightweight and comfortable carrier can be carried by hand or slung over a shoulder.
Travel as comfortably as your pet
Be as comfortable as your pet by carrying this bag by hand or slinging it over your shoulder. Never have to worry about flying, as it comes with a pet ID card and luggage tags.
For your pet’s next adventure
It allows your pet to nestle in for premium comfort long travels! In the car, on the train, on the plane, or out and casual you can use the convenient bag handles or elongated straps.
A perfect home for on-the-go
For your travel mate
Travel everywhere with your pet
Travel everywhere in premium convenience for your small dog or cat with this amazing pet carrier by Prefer Pets Travel Gear. Airline approved, compliant with in-cabin carry on regulations of most airlines.
Comfortably spacious
With dimensions of 17”L x 11”H x 10”W, this pet carrier is recommended for a maximum weight of 16 lbs. Please measure your pet’s length (neck to base of tail) and height (floor to top of shoulder) before purchase.
Discreet travel
With two zipper entries supported by durable mesh which offer excellent ventilation and allow for greater visibility, this pet travel carrier is a discreet way to carry your pet.
Machine washable
Wash the air-dry poly fleece base liner safely and effortlessly in the washing machine. The coated polyester woven fabric exterior can be easily cleaned with soapy water and air dry.
Check the measurements
As pet’s shapes and sizes can vary depending on their length, shape, and height, please make sure to consult the measurements before you make a purchase. As a general rule, your pet should be able to stand up and turn around comfortably when fully zipped into the bag.
About Prefer Pets

My husband and I started Prefer Pets in 2006 on an afternoon drive to Victory Park in Pasadena CA, to spend a lovely Saturday with our 2 pekes, Button and ShoSho. On our way there, our boy Button escaped from the carrier that we had bought at a pet box store and proceed to play with us by running around on the floor of the car, ducking under the car seats, and finally wedging himself behind the brake pedal (Button being a tiny 3 months old at the time). Luckily, we were able to stop the car without any injury.This is when we knew we need to have a better carrier to travel safely with our 2 fur-kids.

From our first carriers, original duffel and original backpack, created with features and functions that we wished we had on that day, we have persistently evolve the designs of our bags based on feedbacks and pressure points from real customers and from our own journeys with Button and ShoSho as they grew older. Every Prefer Pets product that we make, it is with the thought of what we would want ourselves in term of mindful designs, quality material & construction, and customer service when we were buying pet products for Button and ShoSho.

Today, we proudly remain a family business and are still based in Southern California, and while our little boy and little girl are no longer with us, we are committed to continue making quality travel carriers for pets and the people who loves them, for enjoying life’s journey with their own Buttons and ShoShos.

Designed In
Rancho Cucamonga, California
Established
2006
Brand values
Small Batch

Shipping & Payment

SHIPPING & DELIVERY

1. FREE USA DOMESTIC SHIPPING & 3-DAY DELIVERY (for products with the FREE 3-Day Delivery badges in USA territories only) FROM USA WAREHOUSE All orders with the FREE 3-Day Delivery badge are processed within 1 business day (excluding weekends and holidays in the USA) after receiving your order confirmation email. You will receive another notification when your order is shipped out. This FREE 3-Day Delivery is for USA only 2. We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world. Except that the delivery time will be extended beyond the 1-3 day free delivery offer for the USA (for delivery time to all other countries apart from the USA please refer to the estimated international shipping times below

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS to all USA territories and worldwide.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

Local USA products shipped from our USA warehouse to local USA customers attracts no customs except for shipments outside of the USA. We are not responsible for any custom fees on international shipments once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. Local shipments within USA takes between 1-3 Days for customers to get their products. But international shipments may vary based on our estimates below:
Location *Estimated Shipping Time
United States 1-3 business days (from USA to USA)/10-30 Business days (from China to USA)
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 2 days for the USA and 5 days for the rest of the world, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Ez Global Shoping (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://ezglobalshoping.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (21 reviews)
5 stars
(17)
4 stars
(4)
3 stars
(0)
2 stars
(0)
1 star
(0)
Write a Review
J*****n
29 Jul 2021

I have a cat and have had difficulty finding a carrier he fits, and likes. This one nailed it 110%! I set it out for him to get use to it, and he slept in it for about an hour right then. He was more calm and comfortable (and quiet in the car) than any other carrier I've ever had. His view isn't obstructed, and he still felt safe and has protection for winds or rain. The handles and strap are very comfortable for me and feel very secure. Easy to maneuver and secure in the car. The frame work is sturdy - padding is obviously comfy for this prince of a kitty to curl up and sleep in it at first sight. The multiple entrances are an added plus at the veterinary office - they just opened the full side to give him his booster shot without having to take him out. There was zero stress, which for me is huge. I don't recommend products often, but this one I will, and do. It's (dare I say) purrrrr-fect!

N***r
27 Jul 2021

I bought this pet carrier for my two bunnies. I have one bunny who is difficult loading up for a vet visit, but this case offers a few different ways to get the animal loaded safely. I love how much of it is see-through mesh so they are not totally closed in and can't see. It is soft and comfy and very spacious for 2 small-medium pets. It's perfect for me. I bought the purple color which is pretty. My favorite is how it will collapse flat for super easy storage when not in use. It was so great, my friend who has difficulty loading her cats for vet visits, asked me to get her one. This was my second purchase!

B****e
24 Jul 2021

I purchased 4 various pet carriers for our 2 doggies' first flight. I returned 2 of them. I kept this carrier and I was very pleased that my dog who is 8 pounds fit perfectly. Another bonus was that this carrier fit nicely underneath the seat of a Southwest Airline plane. It is easy to see your pet with all the mesh on the bag from every angle. Good purchase and great value. Nice packaging.

E***s
23 Jul 2021

I love this carrier. It is light weight and so easy to collapse and set back up. It has pockets to store things and more than one way to carry it. It seemed a little smaller than I had hoped..but, honestly that was my fault because I really didn't take the time to measure. I think big cats would fit in it. My guy just barely fit....no real room to move but I think it is still more comfortable for him than the cold hard plastic ones.

R****k
23 Jul 2021

I love the color! It’s a little wider than I expected but I don’t mind it’s spacious for my cockapoo pup, she can comfortably turn and lay in it. I do wish that the handles were shorter but it’s not a huge deal. The sides and bottom are also very sturdy, this was well worth the price. I hope it isn’t too big for flying.

L***y
20 Jul 2021

I was worried she wouldn’t like it. We are going on an airplane in a few weeks. I thought she would be resistant to going inside, but I set it down for her to get use to it. She’s a fan! She goes inside without commands.

C*****a
19 Jul 2021

I love this, it comes super easy to fold down and put up, great bed lining that keeps a dog warm/cool for whichever weather you're driving in, my cavalier is 10 lbs and she fit very comfortably in it.

E****y
17 Jul 2021

Very sturdy and durable. Great quality and price. Pretty burgundy color. My Maltese loves it. We will be traveling soin so I put it down so she could get in and out. I catch her in in alot. I think it is going to work great. Love it

O****a
17 Jul 2021

It is nice and sturdy very lightweight but I thought it would be a little bigger since it was for medium dogs and I have a kitty and it doesn’t give him much room to stand up to stretch out not turn around.

F****h
16 Jul 2021

This is great for a kitten and cat carrier. My cats love being able to see more instead of all closed in. My kitten even likes to sleep in it

K***u
14 Jul 2021

Perfect fit for my Shih Tzu and it keeps my little companion safe in the car going to and from vet appointments,etc. I think it will come in handy when I need to fly as well. It's a good quality product.

L****e
14 Jul 2021

Perfect size for my 4.5 lb chihuahua. I use it when we go bye-bye. My pup likes to sit on my lap when I drive, but that is way too dangerous! She did not like the basic puppy car seat, so I needed a plan B. This carrier sits securely on my passenger seat. She would rather be on my lap looking out the window, so it has taken some "getting used to". All in all, it is a great back-up to a car seat.

M****y
12 Jul 2021

This is a great carrier at a great price. It's roomy enough for a small dog or a large cat, has a carpeted insert that serves as the floor. It has screen on one side at the top and can be opened from the end or the top. It's very well made and the color burgundy is my favorite color. Very happy with this product. 5 stars

N***y
11 Jul 2021

Absolutely love this for my Chi. I added her dog bed because the one that came with it is very thin and not very plush. Other than that I love that it unzips just about in every part. It’s worked well for us.

J***a
10 Jul 2021

I really love this carrier. The only reason why I did not give it five stars is because I think it’s a little big for my 4 months old chihuahua

P****e
9 Jul 2021

We like this carrier and our cat loves it. She sleeps in it everyday and hope she still likes it when she goes to the ver in it.

G****e
6 Jul 2021

Such an improvement over the bulky, heavy plastic style!

T***a
3 Jul 2021

It is a perfect pet carrier, exactly as advertised and well made.

N**k
1 Jul 2021

Nice small case

T*****a
30 Jun 2021

very good product perfect fit for my cat

R***u
29 Jun 2021

Very comfortable!

Jet Carrier – Burgundy

21 Reviews
US $0.00 Free
1-3 Days Within USA (Ships Out Fast Within 24 hours)
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FREE 3-Day Delivery
If you order within 2 hours 0 mins
Arrives by Friday, Aug 6
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