1. FREE USA DOMESTIC SHIPPING & 3-DAY DELIVERY (for products with the FREE 3-Day Delivery badges in USA territories only) FROM USA WAREHOUSE All orders with the FREE 3-Day Delivery badge are processed within 1 business day (excluding weekends and holidays in the USA) after receiving your order confirmation email. You will receive another notification when your order is shipped out. This FREE 3-Day Delivery is for USA only 2. We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world. Except that the delivery time will be extended beyond the 1-3 day free delivery offer for the USA (for delivery time to all other countries apart from the USA please refer to the estimated international shipping times below
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS to all USA territories and worldwide.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Local USA products shipped from our USA warehouse to local USA customers attracts no customs except for shipments outside of the USA. We are not responsible for any custom fees on international shipments once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||1-3 business days (from USA to USA)/10-30 Business days (from China to USA)|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 2 days for the USA and 5 days for the rest of the world, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Noticeable difference in the acne and the overall skin is getting better. Almost 2 weeks of use and better than all the chemicals I was using.
I had been seeing LED masks growing in popularity so I was excited to give this one a try. First things first, the quality of this mask is amazing! It’s definitely not cheap or flimsy, it’s sturdy and has a nice weight to it. I’m able to do the LED therapy from the comfort of my own home which is nice. After using it for about one week I’m noticing subtle results in the tone of my skin. Remember, with skin treatments nothing happens over night. With continued use you will definitely see results. Happy with my purchase!
So easy to use! I really like using this product. Definitely recommend.
Got this for a gift. They love it and swear by it. They use it every night. Worked well for them so far with no issues. Good quality and value.
My skin feels so SOFT!!!! I was skeptical of the LED mask at first because I never used it before in my life. But I just followed the directions - 15 minutes per day. I used the yellow light mode and literally within a week, I could notice a dramatic improvement in my facial skin. The mask is very easy to use and comforts me when I put it on. Highly recommend it and would definitely buy it again!!
I wanted to try this led mask for a while and I did some research before buying this one. I've been using it when I go to bed every night after thoroughly cleaning my skin. I have melasma and at first I was a bit afraid of trying and getting my face darker but surprisingly it's been helping to clear my skin and making it more soft. It's very easy to charge and comfortable on your face.
It's very tight across my forehead/above my ears. I'm afraid I might break it as I stretch it open to put it on.
I wear mask while working from home and change light settings until I complete the cycle and my skin feels softer and has more elasticity since I started using it
This is reasonably priced and easy to use. I did not want a mask that is strapped around my head. This wears like a pair of sunglasses
Love this product. I’m really into self health and care and this mask w/ 3 different lights help with my self care for my face!
It does lighten sun damage, very lightweight
Some sun damage has healed and my skin is plumper with reduction of lines and wrinkles.
I feel like this mask does not emit nearly enough LED light to be effective.
This mask is easy to use. It doesn't hurt your eyes. Very cool to wear and effective
I love anything that may help my skin. With that said I purchased this mask because it looked unique and I liked what it says it does. Since receiving it I can now say I LOVE it! It is so very easy to use. First of all it is VERY lightweight. I have been putting it on my face at night while I am reading or watching TV. It sits on my face with no slippage at all and isn't the slightest bit bothersome. It helps my moisturizer to sink in quickly and I enjoy using all 3 of the lights. I think it is very beneficial for my skin and I will continue to use it every night. I do recommend giving it a try.
It is just right! I tried other face masks that left marks on your face. This one is light with great coverage, but sturdy and well made.
I have seen results but I also started using a night cream and a day cream so I don’t know if it was the light therapy or not but I enjoy using it. It looks cool and it’s pretty simple. Did what I expected and didn’t cost too much.
This is the most convenient LED face shield ! I use it after I apply my nightly products before heading to bed and wear it while I watch my shows.
Enjoy fast 1-3 days local USA shipping & flexible international shipping services (view international estimates chat) that currently operate in over 200 countries across the world
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