1. FREE USA DOMESTIC SHIPPING & 3-DAY DELIVERY (for products with the FREE 3-Day Delivery badges in USA territories only) FROM USA WAREHOUSE All orders with the FREE 3-Day Delivery badge are processed within 1 business day (excluding weekends and holidays in the USA) after receiving your order confirmation email. You will receive another notification when your order is shipped out. This FREE 3-Day Delivery is for USA only 2. We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world. Except that the delivery time will be extended beyond the 1-3 day free delivery offer for the USA (for delivery time to all other countries apart from the USA please refer to the estimated international shipping times below
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS to all USA territories and worldwide.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Local USA products shipped from our USA warehouse to local USA customers attracts no customs except for shipments outside of the USA. We are not responsible for any custom fees on international shipments once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||1-3 business days (from USA to USA)/10-30 Business days (from China to USA)|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 2 days for the USA and 5 days for the rest of the world, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The baby loves this and it seems petty durable. She pulls on those ears a lot and they still work lol.
Gift for 1 yr old granddaughter. She absolutely loves playing with this elephant! very soft and easy to push buttons on the feet. Makes her giggle!
Very cute my niece adored the elephant. I only came across one problem. The screw was already stripped so I had major difficulty trying to open the battery door. I had to pry it open with some pliers. I ended up replacing the screw
My 9 month old loves, LOVES this peek a boo elephant! She smiles when it sings or plays peek a boo and she lies on the floor and cuddles it sometimes for a half an hour. She absolutely adores it! Well worth it!
Cute and sweet, and my daughter absolutely LOVES it! Thank you for making me happy!
This thing is so adorable my daughter doesn't stop pushing the button! Will have to buy another soon as a gift!
Purchased for my niece for her 1st birthday and she loves it! Hugged it immediately after opening and carries all around. Super soft and it’s peakaboo is super cute.
This might be the cutest toy I have ever seen!! Sooo cute! Sings and talks right out of the box!
Oh my gosh! This is too cute! I'm gifting it so I won't have to listen to it all the time. The voice is child like, not too loud. The big floppy ears are adorable.
It was a great gift for two young children, who loved them right out of the package.
What a sweet toy! My daughter became really interested in it at 6 months. It is durable and fun!
Love love love this elephant! My baby loves it. It’s so soft and it a perfect gift.
So far so good. It’s soft and cute. I will probably buy it for future baby gifts.
My daughter loves this elephant!
Very cute! Worth it to buy. My baby loves it.
This is the cutest thing I have seen in a long time. It plays peek-a-boo and sings songs. Gave as a shower gift. Too cute!
Love this but would be nice if there were a volume option. It's kind of loud.
Very cute elephant for any baby or toddler who is an elephant fan. The only downside is that the volume is VERY loud and there is no way to turn it down. Otherwise, quality product for a great price.
My grandbaby loves this toy! She didn’t know what to think at first but now picks this first to play with when she comes over. She had the buttons figured out at 10 months old and carries it everywhere.
I bought this for an almost 3 year old for Christmas and now I want to write a feedback. This little elephant has quickly become a favorite buddy. His fur is amazingly soft, his ears are very flexible (they will not be easily broken if your child bends them) and his voice is so sweet. The sound quality for the voice is great, and the volume is not too loud like some toys. This is the perfect gift for any occasion!
This plush toy is adorable, super soft, just the right size for little hands, clear words, and music, the flapping ears playing peek a boo make you smile, would buy again!
Wonderful toy for babies/toddlers. My neice loved it from the very start. The sound/voice is loud and clear. Perfect gift for the holidays!
It was gifted to my almost 4-month-old son for Christmas this year. The voice of the elephant is very sweet and not annoying like some toys. It is a loud volume and piques the baby’s interest. The ears cover the eyes and pass for a second before opening up. I like that it has buttons on the feet for singing or playing. It is crazy soft. So soft I almost dropped it a couple of times lol.
Enjoy fast 1-3 days local USA shipping & flexible international shipping services (view international estimates chat) that currently operate in over 200 countries across the world
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