SHIPPING & DELIVERY
1. FREE USA DOMESTIC SHIPPING & 3-DAY DELIVERY (for products with the FREE 3-Day Delivery badges in USA territories only) FROM USA WAREHOUSE
All orders with the FREE 3-Day Delivery badge are processed within 1 business day (excluding weekends and holidays in the USA) after receiving your order confirmation email. You will receive another notification when your order is shipped out. This FREE 3-Day Delivery is for USA only
2. We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world. Except that the delivery time will be extended beyond the 1-3 day free delivery offer for the USA (for delivery time to all other countries apart from the USA please refer to the estimated international shipping times below
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS to all USA territories and worldwide.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
Local USA products shipped from our USA warehouse to local USA customers attracts no customs except for shipments outside of the USA. We are not responsible for any custom fees on international shipments once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. Local shipments within USA takes between 1-3 Days for customers to get their products. But international shipments may vary based on our estimates below:
| Location |
*Estimated Shipping Time |
| United States |
1-3 business days (from USA to USA)/10-30 Business days (from China to USA) |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 2 days for the USA and 5 days for the rest of the world, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ez Global Shoping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ezglobalshoping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you, looks great!
Blouse perfect Recommend BRAC about size greater than the normally wears
I ordered one size larger and it perfectlly fits. The same as photo. It was a surprise for me that it looks that good on me. keep in mind that the sleeves are short as on the photo
As described, the same as other buyers photo. Size M fits perfect.
Nice blouse
Article received according to the description, small problem of finish, a little tight but it goes because it is elastic, delivery in France 3 weeks
Linda, i liked the fabric, it looked great! Thank you store
Delivery in 2 weeks, blouse cool, not prześwituje, no protruding yarns, no bad smell, only minus is that is quite short and has krotkie sleeves, you need take size bigger
This product was scheduled to arrive between 25 and 28 August 2019, but arrived on 22 August. Normally, I do L, but I took a size XL which suits perfectly. So I advise to take 1 to 2 sizes above. The material is soft even if there is a strong smell a little chemical, I advise to wash it before wearing it to avoid any allergic reaction.
Excellent for the price. I arrive very fast i recommend, i certainly buy again
Got it. Thank you.
Very nice material
Have a very soft fabric. customs have applied about 10₺ customs tax. I bought it cheap and it came at the same price as it was undiscounted. Not about the dealer. Thank you :)
Perfect the size for 53 kilos and 162 height size s, i arrive in three week in chile
very nice
jolie